Standing Out in an Overcrowded World
5 Strategies for attracting attention to your business.
The world we live in today is marked by a communication revolution. To thrive in this environment, one has to be part of the new world order. People communicate in real-time, with social media platforms being the easiest and most affordable way to reach billions of people around the world.
However, the sheer number of individuals and companies competing for online attention has created a polarizing and impersonal digital world, inundated with spam emails, adverts, and fake news. It is now more difficult than ever for companies to build trust and establish lasting relationships with their customers.
So how can businesses stand out in today’s crowded world? Here are five effective ways:
It’s all About your Buyers, Not You
Thanks to the internet and social media, buyers have access to almost perfect information. The days of keeping secrets during the sales process are long gone. Buyers research companies, products, and services before making purchases, and as such, there’s no longer any ‘selling’, only ‘buying’. We check out company CEOs on LinkedIn, scour reviews of products and services, and watch movie trailers before deciding what to see.
In today’s world, companies must transform from sellers to authorities, telling a compelling story that connects with their buyers’ needs. Understanding your buyers’ needs is key. You need to define your target audience and the content that can meet their needs.
Who are your buyers, and how do you reach them online? What problems are they facing, and how can you help solve them? Can you entertain and inform them while making them laugh? By focusing on your buyers’ needs and being active online and on social media, you can stand out and get noticed.
Buyers are not Interested in your Products or Services
Many businesses fall into the trap of talking too much about their products and services, thinking that’s what their customers want. However, people don’t care about your products or services. They care about how your organization can solve their problems. They also like to be entertained and be part of something remarkable. Hype and spin won’t cut it. Instead, create something interesting that people will talk about online. Get people talking, and they’ll be more inclined to learn more and buy from you.
Here are some specific strategies that can help you stand out:
- Avoid using cliché words like “best of breed” and “cutting edge.” Instead, use the words and phrases your buyers use to describe their problems.
- Authenticity and transparency are key. Being truthful and empathetic will attract more people to your brand than hype and spin.
- Rather than sending out unsolicited messages and advertising, publish online content that your target audience will find valuable and engaging.
Change your Selling Strategy to Educate your Audience
Gone are the days of simply talking up your products and services to potential customers. In today’s marketplace, successful entrepreneurs prioritize education and informative content. Through videos, content-rich websites, social streams, blogs, e-books, and images, businesses can showcase their expertise and highlight their value. By providing freely accessible content, entrepreneurs can establish trust and credibility with their audience.
Engaging with potential customers on social media and review sites is also key. When someone asks a question on Twitter, LinkedIn, or Amazon, it’s an opportunity to interact and showcase your expertise. People are always looking for guidance and being helpful is an excellent way to reach your target audience.
Become a respected and sought-after authority by educating your market. Your audience will be eager to do business with you when you help them solve their problems.
Harness the Power of Real-Time Communications
The world we live in is constantly connected, with news feeds and social channels like Twitter providing instantaneous updates. In this environment, engaging with your audience in real-time is crucial. No longer can you plan your marketing and public relations programs in advance and release them on your timetable.
In this 24×7 world, real-time means “right now.” There is enormous potential in being the first to act on an opportunity, but you need to be ready. To stay on top of things, monitor a real-time news feed regularly. You can use tools like Google News or Twitter to stay updated. It doesn’t need to take much time, and you can even do it while waiting for a boring conference call to begin.
Overcome your Fear of New Communications Channels
Fear of the unknown is a natural human response, and it can prevent us from reaching our full potential. As Tony Robbins frequently emphasizes, “fear can keep us locked up in the prison of the comfortable and predictable.”
To achieve greatness, we must push past our fears and take action. Don’t let the fear of failure stop you from pursuing your goals. Fear of new forms of marketing is often rooted in concerns that people will say bad things about your company via social media. However, this fear is often overblown. In reality, employees, customers, and stakeholders are already talking about your company offline, and unless you participate in real-time media, you’ll never know what’s being said.
Now is the time to embrace new communication channels and overcome your fears. By staying informed and taking action, you can connect with your audience and succeed in today’s rapidly evolving marketplace.