How is Dreams Animation different from other web maintenance companies?

Dreams Animation team is based in the US. The majority of our competitors even if they have offices on the east or west coast they outsource services overseas, their programmers are located in Europe, mainly India or China. This reality makes us the right partner for you because we can perform your requests within 24 hours from the moment you send your email. We offer same-day service to our VIP clients.

How many times per month can I request my updates?

If you have the Business Level package we recommend sending one solid email every month so we can perform in one schedule all your requests. For clients selecting the Expert Level or Rockstar we recommend exactly the same but if you have extra time left you can send another email for more updates.

Are there setup fees to get started?

There are no setup fees when you signup and pay in full for at least 1-year web maintenance service with us. If you want to pay month-to-month there is a one-time setup fee of $75. The setup fee covers inspection of your site, speed analysis, conversion assesment.

I’m not in the US, what currency will I be billed in?

All plans are billed in  US dollars.

I don’t know photoshop, can you design banners, promotions for my website?

Yes. The Rockstar Level grants you the ability to request designs to decorate your website or to promote your products or services.

Can I change or cancel my plan?

Yes. You can change your plan at any time. In case of cancelation, you can do it at any moment.

Can you provide support to my eCommerce?

Yes. You must select the Rockstar Plan to have access to this type of service. If you need more hours of service or coding-related support for your eCommerce we strongly suggest you share your needs so we can customize the right plan for you.

Can I use my maintenance plan in two different sites?

No. Your plan covers one single domain name, website or business.

I don’t want to pay per month. Do you offer a one-time fee for website maintenance?

Yes. Tell us more about your project and we’ll quote you for the time needed.

Can you make seasonal updates for my website?

Yes. In any of the packages if you send us the designs we can update the site. However, if you need us ithto design your seasonal banners the Rockstar Level Plan is your best option.

Can you help me to customize my website or online store?

Yes. Our team is ready to make your business a success, we’ll provide an identity, mission, the story behind your brand, a modern look and engaging promotions to accelerate your sales. Talk to our experts about our website redesign service.